Website Usage Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern Office Furniture Scene’s relationship with you in relation to this website.

The term ‘Office Furniture Scene’ or ‘us’ or ‘we’ refers to the owner & operator of the website, Bluespace Ltd, whose registered address is: Ingram House, Meridian Way, Norwich NR7 0TA, United Kingdom. Our company registration number is 4573948 (registered in England).

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Website Disclaimer

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

The information contained in this website is for general information purposes only. The information is provided by Office Furniture Scene and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Office Furniture Scene. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. You may not create a link to this website from another website or document without Office Furniture Scene’s prior written consent.

Every effort is made to keep the website up and running smoothly. However, Office Furniture Scene takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Ownership of Rights

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the Copyright Notice, which forms part of these terms and conditions.

Copyright Notice

This website and its content is copyright of Office Furniture Scene - © 2010 Office Furniture Scene. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Our Guarantees

The vast majority of our products are high quality, UK manufactured items. All of our products carry an extensive 5 year manufacturer warranty.

All products are warranted against manufacturing defects, with the exception of moving parts (i.e. castors, drawers and other mechanisms) and seating upholstery which is subject to usage related wear and tear. Office Furniture Scene reserves the right not to apply a warranty if the product has been subjected to improper use, or if a product has been tampered with by a third party or by any non-authorised personnel.

Product Colours & Finishes

Material finishes and product colours shown on the site are for indication purposes only and can vary when viewed on differing computer equipment. For this reason, we cannot guarantee that your monitors display accurately reflects the true colour and finishes of products. Office Furniture Scene can supply colour swatches upon request. Contact Us

Returns

Please contact us at Office Furniture Scene regarding all returns as no goods will be accepted for return without prior authorisation. Once authorised, all goods are to be returned to Office Furniture Scene in their original packaging and be in a condition appropriate for resale. They must not have been assembled or used in any way. Returned goods will not be refunded if they are received damaged and the risk remains with the buyer until the goods are satisfactorily received by us. Proof of return will remain with the buyer.

The vast majority of our products are manufactured to order within the order lead time. Unfortunately, goods which are made to order or have been assembled onsite cannot be refunded unless they are faulty. For this reason, we ask you to carefully check your orders, including dimensions, before submitting them. We are happy to help with your order if you are unsure of the details required. Contact Us

The above conditions do not affect your statutory rights. If goods are delivered damaged or faulty they must be reported within 3 days of receipt, preferably with supporting evidence such as a photograph. Office Furniture Scene strongly recommends that any visible damage to packaging is clearly marked upon the delivery note prior to signature.

For goods under warranty, if the fault is deemed to be a manufacturing fault, the product will, at our discretion, be either repaired onsite, replaced or refunded FOC with no further liability.

Pricing & Availability

All prices shown exclude VAT and delivery. Both VAT & delivery charges are visible in the checkout process. Delivery prices are 10% of the product price (subject to a minimum charge of £2.95) with free delivery on orders over £500 (excluding VAT & delivery). Please see the Delivery Terms for details.

All goods are subject to availability. In the unlikely event that we are unable to supply the goods, we will contact you as soon as possible and arrange for a full refund.

Pricing Errors

Every care has been taken to ensure that the information shown on this website is correct. In the unlikely event that a pricing error occurs when an order is placed, you will be notified and given the option to either proceed with the correct details or cancel your order. Office Furniture Scene reserves the right to cancel your order and refund any monies paid.

Payments

Once we have checked your details, we take payment from your credit or debit card at the time of order. We accept the following cards:

Visa Credit Cards, Mastercards, Visa Delta, Maestro, SOLO & Visa Electron

As part of the order process, security checks may be applied and your card details, including your address will be checked. This process may include passing your details to a third party fraud checking company. From time to time, we may require further details before processing your order.

If your prefer, we can also accept BACS payments for telephone orders. Please contact us for details.

Ownership of the goods ordered shall pass to the buyer upon delivery, providing full payment has been received.

Account Security

The security of account details, including passwords, is the responsibility of the account holder. Office Furniture Scene takes no responsibility for any damages or loss which might arise from a failure to keep this information secure.

Delivery Terms

We pride ourselves in supplying top quality, UK manufactured products to our customers & will not supply cheap imported furniture. The vast majority of our products are made to order in a high-tech UK manufacturing facility & our stated lead time is 10-14 working days, although in reality, orders are often delivered much sooner. Arranged installation of your order may affect this lead time. Some products which have a longer lead time are indicated on the individual item page.

Delivery costs are 10% of your net order value and are subject to VAT charges. There is a minimum delivery cost of £5.00 & orders with a value in excess of £500 (excluding VAT & delivery) quality for free delivery. Delivery charges are visible in the Checkout process.

Unfortunately, at present, we are only able to deliver within the UK mainland and cannot deliver or install at some remote UK highlands & islands.

To maintain a cost effective service to our customers, we may vary the delivery method based upon your location or order size. Some large, heavy items may need to be delivered separately from your main order due to carrier limitations. We will inform you if this is the case.

Unless your order is being installed by one of our teams, the order will be delivered to a ground floor entrance location.

Installation

With the exception of office desks and tables, most items are delivered assembled & ready for use. Most non-assembled products are easily put together by our customers.

As part of the checkout process, we will ask you whether you wish to be contacted regarding installation. If this option is selected, we will contact you with a competitive quote for installing your purchased items. We wish to point out that installation may only be cost effective on larger orders. Installation may also affect the delivery lead time depending on the availability of a skilled installation team.

You are not obliged in any way to accept installation if you request a quote.

Ownership of the goods remains with Office Furniture Scene until all payments have been received in full.